"At some point, you have to take a hat off and give it to someone else, which can be really scary because you give up control" -Mark Ceely
In this episode, your host, Genesis Amaris Kemp speaks with BECK Strategies' Mark Ceely about how you treat your customers, knowing when to put in the hours, delegating, the strategy behind outsourcing, and more.
Make sure to listen, subscribe, & review. ENJOY!
ABOUT mark ceely
Mark is an accomplished business leader with 20+ years of combined project management, business management, leadership, and technical experience in multiple industries.
Mark is Co-Founder and CEO of BECK Strategies Inc. a Service Disabled Veteran Owned Small Business. He has extensive experience in Program Management, IT Service Management, IT Operations Management, Process Consulting, Governance, Value delivery from Business / IT alignment and Business Continuity. He has successfully managed multiple programs / projects and transitions in diverse domains.
Mark has travelled extensively and has experience working in diverse business cultures throughout North America and the Caribbean.
Show notes + LINKs
Our interview was so enlighting and valuable as we discussed things like:
How you can compete & beat out large brands by focusing on a superior customer experience
Building your business via treating your customers how they want to be treated
How business is NEVER a one-man show
The importance of outsourcing, when you need to do it, and what you need to be wary of
BECK's specific outsourcing & employee growth strategy
...and so much more!
Check out BECK Strategies at http://beckstrategies.com/.
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TRANSCRIPT COMING SOON!